Contact Us
Contact Medica Dermal
An international wholesale supplier of authentic dermal fillers, botulinum toxins, orthopaedic injectables, and aesthetic clinical supplies — serving licensed medical professionals worldwide.
🏥 For Licensed Medical Professionals Only
Account Verification & Eligibility
Medica Dermal supplies professional-grade injectables and clinical products exclusively to verified healthcare practitioners. To open a wholesale account, applicants must provide proof of professional standing for compliance review.
Accepted Credentials
Accounts are available to:
- Physicians (MD, DO) — dermatology, plastic surgery, aesthetic medicine, orthopaedics
- Registered Nurses (RN) and Nurse Practitioners (NP) operating under valid medical supervision
- Physician Assistants (PA) practising aesthetic or orthopaedic medicine
- Licensed Aesthetic Practitioners with applicable state or national certification
- Medical clinics, medspas, and hospital procurement officers with verifiable credentials
Required Documentation
- Current medical or professional licence in good standing
- Proof of specialty qualification — board certification, diploma, or registration certificate
- Clinic or practice details — registered address, scope of practice, and tax/VAT identification (where applicable)
Verification timeline: Our compliance team reviews complete applications within 24 business hours. Once approved, you receive immediate access to wholesale pricing and ordering.
Contact Channels
Choose the channel that matches your enquiry. Including your licence number and clinic name with your first message helps us respond faster.
Sales & New Accounts
Customer Support
Compliance & Documentation
Logistics & Cold-Chain
All written enquiries are answered within 24 business hours. You may also use the contact form above this section.
Business Hours
| Day | Hours (EST) | Status |
|---|---|---|
| Monday – Friday | 09:00 – 18:00 | Open |
| Saturday | — | Closed |
| Sunday | — | Closed |
Enquiries received outside business hours are queued and addressed on the next working day. Urgent post-delivery issues with cold-chain shipments should be reported by email within 48 hours of receipt, with photos of the parcel and contents.
Why Clinics Choose Medica Dermal
Authentic, Manufacturer-Sourced
Every product is sourced from authorised manufacturers and licensed distributors. Items arrive in original sealed packaging with verifiable LOT numbers for full batch traceability.
Validated Cold-Chain Logistics
Temperature-sensitive injectables ship in insulated packaging with gel coolants, maintaining storage conditions from warehouse to clinic.
Competitive Wholesale Pricing
Direct supply relationships allow us to offer transparent wholesale pricing across all major brands — protecting clinic margins without compromising authenticity.
Dedicated Account Support
A single point of contact for your clinic — handling re-orders, product questions, documentation requests, and logistics so your team can focus on patient care.
Fast, Tracked Delivery
Same-day or next-day dispatch on in-stock items, with full tracking and signature confirmation on every shipment.
International Reach
Trusted by aesthetic clinics, medspas, and hospitals across multiple jurisdictions, with documented compliance for regulated cross-border shipments.
Compliance & Product Integrity
Patient safety underpins every aspect of our operations. We maintain rigorous standards aligned with applicable medical-device and pharmaceutical regulations across the markets we serve.
- Sourced exclusively from authorised manufacturers and licensed distributors
- Full LOT-number traceability on every unit supplied
- Cold-chain integrity validated through insulated, monitored packaging
- Sealed manufacturer packaging — never repackaged or re-labelled
- Documentation available on request: certificates of authenticity, batch records, storage logs
- Regulatory operations consistent with applicable medical-device and pharmaceutical compliance frameworks
Frequently Asked Questions
How long does account verification take?
Most complete applications are reviewed and approved within 24 business hours. Incomplete submissions — for example, missing licence numbers or expired credentials — may take longer. Our compliance team will contact you directly if additional information is required.
Do you ship to my country or state?
We supply licensed medical professionals across multiple jurisdictions internationally. Some products and destinations are subject to local regulatory restrictions. After registration, your account manager will confirm available products and shipping options for your specific location.
How are temperature-sensitive products shipped?
Cold-chain products — including botulinum toxins and certain hyaluronic acid fillers — ship in insulated packaging with gel coolants calibrated for transit duration. Each shipment is dispatched with expedited tracked delivery to minimise time in transit.
What if a shipment arrives damaged or compromised?
Inspect every delivery on arrival. If packaging integrity, temperature indicators, or product condition are compromised, contact us by email within 48 hours of receipt with photos of the parcel, contents, and any temperature indicator. We will arrange a replacement or refund per our shipping policy.
Can I request product certificates and batch documentation?
Yes. Certificates of authenticity, manufacturer documentation, and batch traceability records are available on request. Submit requests via the Compliance & Documentation channel above, including the order number and product LOT.
Are minimum order quantities required?
No. Accounts may order single units or bulk volumes. Bulk and recurring orders may qualify for additional pricing tiers — contact your account manager for a tailored quotation.
What payment methods do you accept?
Accepted payment methods are confirmed during account onboarding and at checkout. For high-volume or recurring orders, your account manager can advise on the most efficient option for your clinic.
Important Notice
Medica Dermal does not sell to the general public.
All content on this website is intended exclusively for qualified healthcare professionals. Information provided is for professional reference only and does not constitute medical advice, diagnosis, treatment recommendation, or promotion of prescription-only medicines. Clinical decisions — including product selection, indication, dosing, technique, and patient suitability — remain the sole responsibility of the treating practitioner.
By using this website, you confirm that you are a licensed healthcare professional accessing this information in the course of your practice.
Our Mission
Medica Dermal exists to give clinicians a reliable, transparent, and cost-effective supply chain for the products their patients depend on. We support aesthetic and orthopaedic practices with genuine, brand-name injectables — sourced responsibly, shipped safely, and backed by service that respects the demands of clinical work.
We work to be the supplier clinics return to: not because of one-time discounts, but because every order arrives correctly, on time, and in clinically usable condition — and because the people behind it are reachable, knowledgeable, and accountable.
